Terms & Conditions

Effective date: 3 July 2026

These Terms & Conditions govern your access to and use of the Zeliva website and the purchase of products from us, whether on a retail or wholesale basis. By placing an order or using our website, you agree to be bound by these terms.

1. About Us

Zeliva is a wholesale and retail food brand offering quality food products under the promise “Wholesale Food, Healthier Life.” Our products, pricing, and availability are as displayed on our website and may be updated at any time.

2. Eligibility and Accounts

To place an order you must be at least 18 years old and capable of entering into a legally binding contract. For wholesale purchases, you may be required to complete registration and provide valid business and tax details. You are responsible for keeping your account credentials confidential and for all activity under your account.

3. Orders and Acceptance

All orders are an offer to purchase and are subject to acceptance by us. We reserve the right to accept or decline any order, including where the product is unavailable, where there is an error in pricing or description, or where we suspect fraudulent activity. A contract is formed only when we confirm dispatch of your order.

4. Pricing and Payment

• Prices are listed in the applicable currency and may be exclusive or inclusive of taxes as indicated at checkout.
• Wholesale pricing may differ from retail pricing and may be subject to minimum order quantities.
• Full payment is required before dispatch unless separate credit terms have been agreed in writing.
• We reserve the right to correct any pricing errors, even after an order has been placed.

5. Product Information

We take care to describe our products accurately, including ingredients, weight, and packaging. Slight variations in colour, appearance, or packaging may occur. It is your responsibility to check product labels for allergens and dietary suitability before consumption.

6. Intellectual Property

All content on the Zeliva website, including logos, text, images, and designs, is owned by or licensed to us and is protected by intellectual property laws. You may not copy, reproduce, or use our content without our prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, Zeliva shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or products. Nothing in these terms excludes liability that cannot be excluded under applicable law.

8. Governing Law

These Terms & Conditions are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the competent courts. We may update these terms at any time, and the current version will be published on our website.

Contact Us

For any questions about this policy or your dealings with Zeliva, please reach out to the relevant team below. Zeliva is operated by Espirion Industries.